JuztGrafixs ||
Policy ||
Miscommunications is
NOT OUR BUSINESS! We understand doing business via Internet,
even via phone or face-to-face; sometimes create misunderstanding
on both parties part. This sometimes leads to the anticipated
project to not be designed as desired.
We at JuztGrafixs strive
to provide an outstanding service to each individual client.
When you hire us to design your project, our focus is FIRST
to get COMPLETE understanding of your vision. Each design
created is constructed from very experienced and professionally
trained graphic designers that can also pinpoint identity
development as well as LISTENING! See our client
testimonials.
We will strive to provide
you with the best possible designs and will work with you
until you are 100% satisfied with the final design (still
with each guideline to each project).
We guarantee
your full satisfaction. There is a $20
administration
fee for all refunds.
The refund policy will not take effect in any of the following events:
* If the project was
cancelled for reason(s) unrelated to
the design of
JuztGrafixs
* If you purchased a "Special Package"
* If you have approved your project design.
* If work was commenced on one of your samples and 2 or more design changes
were affected at your request.
* If the party for whom the project is being designed closes, or changes its
name, or changes its activity.
* If you do not communicate with for more than 30 days following
the submission of the project design.
Upon
refund, if you made a purchase using a credit card, check,
or a money order your refund will be sent to you by check
to the contact person of the project.
The information we gather and how we use
it:
When you place an order for a project design, we inquire about your name, the
company's name, your email address, and mailing address. These items allow
us to process and complete your project design. If you call in, it give us
quick access to your account with us, saving you time of waiting. We ask for
information about your company to direct the creativity for your company's
project. All rights to a project we create at the request of a client belong
to that client.